While we were busy delivering first-rate service to our guests on Avalon Waterways, it seems a few people noticed. We're humbled and happy to share kudos we've received from some of the industry's most respected experts in river cruising, including readers and editors of Cruise Critic, USA Today, Conde Nast, and TravelAge. It seems we've struck the right note with our award-winning Panorama SuitesSM, Open–Air Balconies®, Panorama Windows, exceptional shore excursions, and flexible dining options. But we're not ones to rest on our laurels. Our biggest reward is making our cruise guests feel happy — from the first throw of the bowlines to the last drop of the anchor. That’s the Avalon difference, and it doesn't get much better than that!

    Cruise Critic

    Cruise Critic

    2019 - Best European River Cruise Line

    2018 - Best River Cruise Line Cabins (Editors' Picks)

    2017 - Best River Cruise Line cabins

    2017 - Best River Cruise Line for active cruisers

    2016 - Best River Cruise Line cabins

    2015 - Best River Cruise Line cabins




    Conde Nast Traveler

    Condé Nast Traveller

    2014 - Top River Cruise line

    2015 - Top River Cruise line - Finalist

    2016 - Top River Cruise line - Finalist


    Good Houeskeeping Reader Recommended

    In December 2018, we were thrilled to receive the Good Housekeeping Reader Recommended endorsement for our panoramic views.

    With over 90 years of knowledge, research and know-how, Good Housekeeping magazine informs family life and is respected as the unrivalled, credible authority on food, beauty, fashion, home and health. 

    From Good Housekeeping's reader panel, 112 readers recommended Avalon for its panoramic views. Some of the comments included:

    • 97% rated the customer service on-board as either very good or excellent.

    • 96% would recommend Avalon to a friend.

    • 91% would happily travel on an Avalon cruise again.

    • 89% said excursions were flexible with free time to wander independently, but that there was no pressure to join an excursion.

    • Feedback included: "my favourite part was the luxurious room with huge window, delicious food and the ambience on-board" and "just fantastic from beginning to end".

    Travel Weekly Magellan Awards

    2011

    • Silver Winner/Cruise Ship: Advertising/Marketing Campaign (Avalon PanoramaSM)
    • Silver Winner/Cruise Ship: Overall River Cruise Ship (Avalon PanoramaSM)
    • Silver Winner/Cruise Ship: Overall River Cruising (Avalon Waterways)

    2009

    • Gold Winner/Cruise Ship: Best Overall River Cruising
    • Silver Winner/Cruise Ship: River Cruise Ship (Avalon Affinity®)
    • Silver Winner/Cruise Ship: Marketing Campaign (Virtual Tours)

    2008

    • Silver Winner/Cruise Ship: River Cruise Ship (Scenery)

    More Kudos & Reviews

    Recommend Magazine

    2020
    Readers’ Choice Award, Best Overall River Cruise (Bronze) Avalon Waterways
    2019
    Readers’ Choice Award, Best Overall River Cruise Itinerary  (Silver) Avalon Waterways

    Cruise Passenger Readers’ Choice 

    2020
    Best Luxury River Cruise Line
    2019
    Best Luxury River Cruise Line 

    AFAR Travel Guide

    2019
    Best River Cruise, Finalist, Avalon Waterways

    Big7Travel

    2019
    Featured, 7 Intimate European Cruises for your Bucket List, Avalon, The Heart of Germany; Tulip Time Cruise

    National Geographic 

    2017
    21 Best Cruises in the World, Irrawaddy River (Avalon Myanmar)

    Riverboatratings.com

    2017-2018

    Best On Europe’s Rivers Award, The Best Designed Staterooms on the Rivers

    Cruise Report

    2017
    Best River Cruise Accommodations, Avalon VistaSM, Panorama Suite
    Best Panorama Lounge, Avalon VistaSM

    Money Magazine

    2017
    Best River Cruise Lines (Gold) (Avalon Waterways)         
    Best in Travel (Avalon Waterways) 

    U.S. News & World Report

    2016
    Top River Cruise  (Avalon Waterways, Vietnam, Cambodia & The Mekong River)

    Sherman’s Travel (Smart Luxury Travel)

    2016
    The 9 Best River Cruise Ships in Europe (Avalon Tapestry II)
    2011
    Best River Ship Debut (Avalon Panorama)

    Travel Weekly

    2011
    Best River Cruise Ship (Avalon PanoramaSM)
    2010
    Best River Cruise Ship (Avalon Scenery)

    Travel + Leisure World's Best

    2021

    • Avalon Waterways ranked in the top 10 among River Cruises in Travel + Leisure's World's Best Awards 2021 readers' survey

    2019

    • Avalon Waterways ranked in the top 10 among River Cruises in Travel + Leisure's World's Best Awards 2019 readers' survey

    2013

    • Avalon Waterways ranked in the top 10 among River Cruises in Travel + Leisure's World's Best Awards 2013 readers' survey

    2011

    • Avalon Waterways ranked in the top 5 among River Cruises in Travel + Leisure's World's Best Awards 2011 readers' survey
    • Top River Cruising for Families 

    2010

    • Avalon Waterways ranked in the top 5 among River Cruises in Travel + Leisure's World's Best Awards 2011 readers' survey

    2009

    • Avalon Waterways ranked in the top 10 Small-Ship Cruise Line  

    2007

    •   Avalon Waterways ranked in the top 10 Small-Ship Cruise Line  

    Travel Age West Wave Awards

    2020

    • Best Suites in River Cruising 
    • Editor’s Pick, River Cruise Line with the Highest Client Satisfaction
    • Editor’s Pick, River Cruise Line Providing the Best Travel Advisor Support
    • Editor’s Pick, Best New Ship (River Cruise)
    • Editor’s Pick, Best Onboard Dining (River Cruise)
    • Editor’s Pick, Best River Cruise Line for Families

    2019

    • Editor's Pick, River Cruise Line Providing the Best Travel Advisor Support, Avalon Waterways
    • Editor's Pick, River Cruise Line with the Highest Client Satisfaction, Avalon Waterways
    • Editor's Pick, Best New Ship (River Cruise), Avalon Saigon, Avalon Waterways
    • Editor's Pick, Best Onboard Dining (River Cruise), Avalon Waterways
    • Editor's Pick, Best Suites, River Cruise, Avalon Waterways
    • Editor's Pick, Best River Cruise Line for Families, Avalon Waterways

    2011

    • Best New River Cruise Ship (Avalon Luminary)

    2009

    • Best New River Cruise Ship (Avalon Scenery)

    Travel Weekly

    2011

    • Best River Cruise Ship (Avalon PanoramaSM)

    2010

    • Best River Cruise Ship (Avalon Scenery)

     

    Cruise Report

    2017

    • Best River Cruise Accommodations - Avalon VistaSM - Panorama Suite
    • Best Panorama Lounge - Avalon VistaSM



Affiliations and Memberships


Sustainable Travel

Avalon is committed to minimizing its impact on the environment and to reducing its dependence on non-renewable resources. In this endeavor, we have implemented policies to support this mission and are working carefully to enhance our products with this mission and our values combined. We are committed to complying with all relevant legislation and/or regulations.

Avalon Traveler Icons: Cambodia Project

Kailyan Mith program Siem Reap; part of the ChildSafe Network Visiting Cambodia can be a life-changing experience. Two things that visitors remember are the amazing archaeological treasures and the Cambodian people. Their warm, friendly personalities truly leave a lasting impression-as do their touching stories. Today, there is no story more important to tell than the growing number of children living in poverty.

Siem Reap, with its proximity to the temples of Angkor, has developed into a major tourism centre in Cambodia. In 2013, Cambodia saw 4.2 million tourists and over half of these visitors arrived through Siem Reap. This recent growth in tourism has brought a good deal of wealth to the city, which has led a growing number of impoverished families to move to the city from surrounding villages in hopes of a better life. Often unprepared and with few employable skills, the hope for economic opportunities has instead increased the number of children, families, and mothers with small babies begging or selling souvenirs to tourists on the streets and around the temples.

To respond to these challenges, Avalon, in partnership with Tourism Cares, is proud to help fund the ChildSafe Network. Initiated by Friends-International, this powerful, proven program enlists the tourism community, both local and international, to support the welfare, advancement, and safety of children.

In Siem Reap, the ChildSafe Network is run by the Friends-International program Kaliyan Mith, which offers a comprehensive range of services and projects. This includes outreach to children and youth living on the streets, providing a safe space for young people through drop-in centres, an educational centre and school re-integration, vocational training and employment for youth and their parents, and the provision of temporary accommodation through a transitional home. The program also includes awareness-raising campaigns where child begging is especially prominent as well as a 24/7 ChildSafe Emergency Hotline.

Avalon is a firm believer in this mission. Education is the key-not only for the children but for all visitors, and we do all we can to ensure that the begging lifestyle is not promoted on our journeys that visit Siem Reap and the rest of Asia.