Travel update as of 9 September 2020
The safety and security of our guests and staff is our top priority at all times. That’s why we operate our holidays in accordance with advice issued by the Foreign & Commonwealth Office and closely monitor their updates in relation to our destinations.
We have made the decision to suspend operations until 14 November 2020.
Given these circumstances, Avalon Waterways has introduced an unprecedented program designed to give our travellers options when considering their travel plans —the Peace of Mind Travel Plan.
Through this plan, Avalon Waterways is now allowing all guests with bookings between 14 March and 14 November 2020 to move travel dates easily and without incurring cancellation fees, land or airline penalties*.
You are free to move your booking to any Globus family of brands (Globus, Cosmos or Avalon Waterways) holiday for any destination. If you are not ready to choose your new holiday, the full value paid to us will be provided via a Letter of Credit, redeemable for any future 2021 or 2022 departure, and is transferrable.
To help make moving your original holiday easy, the Peace of Mind Travel Plan for this period comes with an additional bonus credit. This bonus credit of up to £150 per person will be added to a Letter of Credit, redeemable for any future 2021 or 2022 holiday:
Bonus credit of £150 when redeemed for an Avalon Waterways cruise
Bonus credit of £75 when redeemed for a Globus tour
Bonus credit of £75 when redeemed for a Cosmos tour or £40 for an Escapes by Globus tour
*Peace of Mind offer valid for travel before 14 November 2020, until further notice. Refund in the form of a Letter of Credit, redeemable for travel departing by 31 December 2022. The new booking bonus will be in addition to the Letter of Credit amount. Bonus amount not transferrable. Only one booking bonus per person can be applied per reservation. Changes in airfare may apply, and the new booking is subject to any increase in holiday price for 2021 and 2022 travel. Offer may be withdrawn at any time and other restrictions may apply.
We continue to monitor the latest Public Health England and Foreign & Commonwealth Office advice. You can read our full FAQs here: