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Call Us

Our Cruise Experts are ready to assist you.

Contact us with any questions about our award-winning river cruises to make a reservation and book your dream river cruise.

  • Monday, Wednesday, Thursday and  Friday - 09:00 to 18:00 
    Tuesday - 09:30 to 18:00
    Saturday - 09:00 to 17:00
    Sunday & Bank Holidays - 10:00 to 16:00

Call us on: 0330 058 8243

If you would like to contact us regarding an existing booking, our Administration Teams are available on the same number above between 9.30am – 5pm, Monday to Friday.

Video Call

Prefer a video call? Just let us know and one of our Holiday Planners will arrange a suitable time and date.

Send Us an Email

Feel free to e-mail us if you need help planning your vacation, have a question about a current reservation or you just have some feedback or a suggestion you would like to share with us.

Talk to an Expert

With our years of vacation planning expertise and our passion for travel, we cannot wait to talk to you. Our dream team of Vacation Planners are available to you for a call to review your vacation interests, your questions, your wishes and hopes.

Media Requests

Are you interested in writing about Avalon? Do you need more information? We have a comprehensive bank of assets available for journalists. Visit our News Room for the latest press releases, logos and images, and additional background information.

International Visitors

If you're visiting the Avalon Waterways Web site and you live outside the United States, please visit the Globus family of brands company Web site, GlobusFamily.com and select where you live for a Web site in your location.

Mailing Address

Mail questions and comments to:
Avalon Waterways
Avalon House
Lower Mortlake Road
Richmond
Surrey
TW9 2JY